312.997.5140 solutions@ntginc.net

Small Business Telephone System

No matter your organization’s size, the right telephone system can help project a professional image that was once only available to large organizations. However, that doesn’t make finding the right phone solution for small businesses straight forward.

With an abundance of options available to select a telephone system – how do you choose? The truth is, most new telephone systems have many of the same features. However, there are some ‘infamous’ features that you will want to avoid:

  • Licensing: many vendors/manufacturers have a low upfront system cost, but hit you with all types of licensing fees: per user, per extension, etc.
  • Support/Maintenance Fees: be aware of annual software maintenance fees. If there is ever an issue with your system, you may be required to bring your maintenance fees current before your system can be serviced
  • Vendor Lock-In: if you later decide you would like a fancier phone or some new feature, you may be forced into an expensive upgrade or a ‘bigger’ system
  • Feature Upgrades: vendors will list many features but may not reveal that some require an extra fee to ‘activate’

NTGs TELEPHONE SYSTEM - A PERFECT FIT FOR SMALL BUSINESS

With an NTG telephone system, there are no per user/per extension licensing fees. So whether there are 5, 20, 100, 1000 users, there are NO EXTRA FEES.
We use Open-Source software, this means your organization will not pay annual software update/maintenance fees.
Our systems utilize open standards, which allows you to use telephones and add-ons from different manufacturers.
We offer fair and upfront pricing
Enjoy a reliable telephone system that offers the advanced features you want without all the fees you don’t want. Check out some of our customer’s favorite features:

Caller-ID

See who’s calling before you answer

Call Detail Reports

Detailed reports of all inbound and outbound calls
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Conference Center

Host your own conference calls, no need for 3rd party services
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Fax-2-Email

Receive faxes as PDF attachments via email, view them on your PC and even your SMART Phone

Call Codes

Better control cost by establishing passwords to make designated calls, staff can be prompted to enter a code prior to making long distance or international calls

Voicemail-to-Email

When receiving voicemail on your office extension, you can receive an email with your voicemail message attached, listen on your office telephone, PC speakers,  and even your SMART phone.
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Call Recording

Improve customer service by recording and reviewing calls with your staff

Call Queues

A Call Center feature that allows callers to be automatically placed on-hold and wait ‘in-queue’ until your next staff member is available
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Time Conditions

have specific messages greet callers at pre-determined times, pre-program your entire years holiday/day-off schedule in advance

Mobile Via Office Calling

Make office calls from your mobile phone using the office phone lines, your caller-ID will look like the call originated from your office, not your personal mobile

To learn more about how NTG can support your organization

1136 S Delano Ct

Chicago, IL 60605

312.997.5140 

How Can We Help You?